Shipping policy
At FavourMade, we take pride in ensuring your party favours and sweet cones arrive fresh and in perfect condition for your special event. Every order is made to order to guarantee the best quality for your guests.
1. Processing Times
Because our products are handmade and personalised, we require time to prepare them before they are dispatched:
- Standard Orders: Typically processed and dispatched within 3 working days.
- Large or Custom Orders: For very large quantities or specific custom requests, processing may take 7–10 working days. We recommend ordering at least 2 weeks in advance of your event.
- Busy Periods: During peak times (like the run-up to Christmas), processing may take slightly longer. We will always keep you updated if there are significant delays.
2. Shipping Rates & Delivery Estimates
We ship exclusively within the United Kingdom. All orders are sent via tracked services so you can monitor your treats every step of the way.
| Service | Cost | Estimated Delivery (After Dispatch) |
|---|---|---|
| Standard (Tracked 48) | £3.99 (FREE over £50) | 2–3 Working Days |
| Express (Tracked 24) | £7.99 | 1–2 Working Days |
- Free Shipping: Enjoy free standard shipping on all orders over £50.
- Next-Day Delivery: If you need your order urgently, please select Express Delivery at checkout. Note that this speeds up the delivery time, not the processing time.